Privacy Policy
Your privacy matters deeply to us. Here's exactly how we protect and handle your personal information at norivalexun.
Information We Collect
When you engage with our financial planning platform, we collect several types of information to provide you with personalized educational content and services. This isn't just administrative data—we're genuinely focused on understanding how to serve you better.
Personal Information You Provide
- Contact details including your name, email address, and phone number when you register for courses
- Financial education preferences and learning objectives you share during registration
- Communication preferences and feedback you provide through surveys or support interactions
- Professional background information relevant to your financial planning education journey
Automatically Collected Data
Our platform automatically collects certain technical information to improve your learning experience. This includes your device type, browser information, IP address, and how you navigate through our educational materials. We use this data to optimize our content delivery and ensure our platform works smoothly across different devices.
How We Use Your Information
Every piece of information we collect serves a specific purpose in enhancing your educational experience with norivalexun. We don't collect data just because we can—there's always a clear reason behind it.
- Delivering personalized financial planning course recommendations based on your learning objectives
- Sending you relevant updates about new educational materials and upcoming sessions
- Analyzing learning patterns to improve our course content and platform functionality
- Providing technical support and responding to your inquiries about our services
- Ensuring platform security and preventing unauthorized access to educational resources
Your Privacy Rights Under Australian Law
As an Australian-based platform, we comply with the Privacy Act 1988 and the Australian Privacy Principles. This means you have specific rights regarding your personal information, and we take these obligations seriously.
Request a copy of all personal information we hold about you within 30 days
Update or correct any inaccurate personal details in your account at any time
Request complete deletion of your account and associated data with reasonable notice
Limit how we use your information while maintaining essential educational services
Data Security and Protection
Protecting your information is something we think about constantly. We've implemented multiple layers of security measures because your trust in our platform depends on keeping your data safe.
Technical Safeguards
All data transmission occurs over encrypted connections using industry-standard SSL/TLS protocols. Your personal information is stored on secure servers located in Australian data centers with restricted physical access and regular security audits.
Access Controls
Only authorized norivalexun team members have access to personal information, and only when necessary for providing educational services or technical support. We maintain detailed logs of who accesses what information and when.
Information Sharing and Disclosure
We keep your information within norivalexun's educational ecosystem whenever possible. However, there are limited circumstances where we might share certain data, always with appropriate safeguards in place.
- Educational content providers who help deliver specialized financial planning courses under strict confidentiality agreements
- Technical service providers for platform maintenance and security, bound by data processing agreements
- Legal authorities when required by Australian law or to protect the rights and safety of our users
- Professional advisors including lawyers and accountants, subject to professional confidentiality obligations
In any business transition, your data rights would transfer to the new entity with the same privacy protections you enjoy today.
Data Retention and Deletion
We don't keep your information longer than necessary. Different types of data have different retention periods based on their purpose and legal requirements.
Active Account Information
While your account remains active, we retain your personal information and learning progress to provide continuous educational services. You can update or correct this information anytime through your account settings.
After Account Closure
When you close your account, we begin a 12-month deletion process. Some information may be retained longer if required by Australian financial services regulations or for legitimate business purposes like fraud prevention.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to remember your preferences and improve your learning experience. Most of these are essential for the platform to function properly, while others help us understand how to make our educational content more effective.
- Essential cookies that remember your login status and course progress
- Analytics cookies that help us understand which educational materials are most helpful
- Preference cookies that remember your settings and personalization choices
You can manage cookie preferences through your browser settings, though disabling certain cookies might affect platform functionality.
Changes to This Privacy Policy
We update this privacy policy periodically to reflect changes in our services, technology, or legal requirements. When we make significant changes, we'll notify you via email and provide clear explanations of what's different.
Minor updates might be posted directly to this page with updated effective dates. We encourage you to review this policy occasionally, especially before sharing additional personal information with us.
Privacy Questions and Concerns
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email: info@norivalexun.com
Phone: +61 411 528 864
Mail: norivalexun Privacy Office
53 Heffernan St, Mitchell ACT 2911, Australia
We typically respond to privacy inquiries within 5 business days and provide comprehensive responses within 30 days as required by Australian privacy law.